Technical Writer and Documentation Manager for complex, state-of-the-art architectural video LED lighting products and record-setting installations, such as Sphere in Las Vegas (world's largest LED screen), the Burj Khalifa (world's tallest building), Seminole Hard Rock Hotel (world's only guitar-shaped building), the million-square-foot canopy of SoFi Stadium, and many others.
Established an end-to-end documentation practice from scratch:
• Evaluated and selected tools for structured/non-structured authoring and 2D/3D illustration;
• Developed information management standards for all documentation, and visual standards for SACO's engineering drawings.
• Created style guides for content, visuals, and fonts to unify the company's brand identity;
• Designed templates to streamline the creation of technical documentation, corporate communications, and ISO-compliant quality assurance records;
• Implemented inter-departmental processes and procedures to help source relevant project information and plan the content, scope, and delivery of technical documentation;
• Set up a single-source repository for project documents and visual assets, and a shared Intranet library to limit time-consuming requests and searches for in-demand documents.
Gathered information from designers and engineers and interpreted engineering and manufacturing drawings to understand product functionality, system operation, and installation requirements. Produced high-quality, illustrated technical documentation, such as:
• Software user guides;
• System operations and maintenance manuals;
• Step-by-step product and system installation guides;
• Training materials such as "how-to" guides;
• ISO-compliant QA records and compliance policies;
• Product catalog and datasheets/specifications;
• Production and testing procedures.
• Evaluated and selected tools for structured/non-structured authoring and 2D/3D illustration;
• Developed information management standards for all documentation, and visual standards for SACO's engineering drawings.
• Created style guides for content, visuals, and fonts to unify the company's brand identity;
• Designed templates to streamline the creation of technical documentation, corporate communications, and ISO-compliant quality assurance records;
• Implemented inter-departmental processes and procedures to help source relevant project information and plan the content, scope, and delivery of technical documentation;
• Set up a single-source repository for project documents and visual assets, and a shared Intranet library to limit time-consuming requests and searches for in-demand documents.
Gathered information from designers and engineers and interpreted engineering and manufacturing drawings to understand product functionality, system operation, and installation requirements. Produced high-quality, illustrated technical documentation, such as:
• Software user guides;
• System operations and maintenance manuals;
• Step-by-step product and system installation guides;
• Training materials such as "how-to" guides;
• ISO-compliant QA records and compliance policies;
• Product catalog and datasheets/specifications;
• Production and testing procedures.
Orlando Airport | EME Media Features
Orlando Airport | EME Media Features
Gillette Stadium | North End Zone Lighthouse
SWITCH | Media Control App
Updating a V-BRAIN 1600 Controller